Hi Mark! Thanks for your question!
Data collection is still possible while a phone is in sleep mode or an employee is using another app. We have developed our SDK (both on IOS and Android) in a way that enables proper functioning in both aforementioned cases but, what is important in terms of privacy, it is a developer decision to whether or not turn on that function. We have only prepared a backdoor for those developers who want to enable data processing during sleep mode and/or using another app.
So the answer is: it depends on the developer of the final app. Data processing can be disabled by:
Hope that helps!